Privacy Policy

Welcome to Mamati Market!
And thank you for taking the time to read our Privacy Policy.

Mamati Market values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it in our databases, and, if necessary, with whom we share it.

By visiting the website, registering on the website, purchasing the products (digital products), you accept the practices described in this Privacy Policy. Your use and registration on the website and purchase of the products are also subject to our Terms and Conditions.

This Privacy Policy may change from time to time. After we make changes, your continued use of the platform and services is deemed to accept those changes, so please check our Privacy Policy periodically for updates. This Privacy Policy has been developed and maintained according to all applicable federal and international laws and regulations and specifically with the GDPR (General Data Protection Regulation - European regulation).

  

  1. GENERAL INFORMATION

The personal data of the users that are collected and processed through:

Will be under responsibility and in charge of:

Mamati Market
Govert Flinckstraat 35c
1072 EC Amsterdam
the Netherlands.

(Hereinafter referred to as “Mamati Market”).

 

  1. TYPES OF INFORMATION GATHERED

The information we collect from our users and customers helps us to provide the products and services effectively and to personalize and continually improve the user experience on the website. These are the types of information we collect:

Information You Give Us. You provide information when you search, read, listen to and view content, use the platform, register as a user (Users and Sellers), post products (digital products), purchase products, and communicate with us through our contact information or our contact forms. As a result of those actions, you may provide us with the following information:

  • First and last name
  • Email address
  • Phone number (includes WhatsApp number)
  • Address
  • User content
  • Payment information
  • Any additional information relating to you that you provide to us directly through our website or indirectly through our website or online presence such as ‘cookies’.

Mamati Market will not collect any personally identifiable information about you unless you provide it.

Information Collected Automatically: By accessing, registering, and using the platform, you automatically provide us with the following information:

  • The device and usage information you use to access the platform.
  • Your IP addresses
  • Device characteristics
  • Operating system
  • Referring URLs
  • Your location
  • What parts of the platform you use, and how often

If you access the platform through a mobile phone, we will collect the following information:

  • Mobile device ID
  • Model and manufacturer
  • Operating system
  • Version information
  • IP address

Payment information: The data of your credit/debit card or payment information will be treated by PayPal and Stripe (payment platforms available on Mamati Market), which will treat and keep your data with total security and for the sole purpose of processing transactions within the platform. Mamati Market reserves the right to hire any payment platform available on the market, which treats your data for the sole purpose of processing transactions within the platform.

See the PayPal and Stripe privacy policy here:

GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tools and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, media access control address (MAC Address), mobile unique device identifiers, and other similar information. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the platform and improve our service.

Please consult Google’s privacy policy here:

Facebook Pixel: Our platform uses Facebook pixels that enable us, our advertisers, and service providers:

  • Collect statistics on our platforms and social networks (for example, the number of users who visited a page).
  • Collect information about how you interact with our platforms and social networks (e.g., whether you opened or followed links contained within).
  • Personalize online services and marketing communications.
  • Match ads to users and optimize advertising campaigns.

Please consult Facebook’s privacy policy here:

Social Media: On our platform, you will find links and functions linked to different social media, in which you can share your information.

It is advisable to consult the privacy policy and data protection of each social media used on our platform.

 

  1. HOW LONG WE KEEP YOUR DATA

Personal data provided by users through the website and services will be kept for the time necessary to provide products and services. Mamati Market may be allowed to retain personal data for a more extended period whenever the user has given consent to such processing, as long as such consent is not withdrawn. Furthermore, Mamati Market may be obliged to retain personal data for a more extended period whenever required to perform a legal obligation or upon order of an authority. Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

 

  1. HOW WE USE YOUR INFORMATION.

In general, we use the information we collect primarily to provide, maintain, protect and improve our current platform, products, and services. We use personal data collected through our site as described below and described elsewhere in this Policy to:

  • Identify you as a user in our system.
  • User registration (Users and Sellers).
  • Process payments.
  • Provide products through downloads.
  • Publish the products of the Sellers through the available listings.
  • Send invoices to Sellers.
  • Understand and enhance your experience using our services.
  • Respond to your comments or questions through our support team.
  • Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
  • Communicate with you about upcoming events, offers, and news about content and services offered by Mamati Market and our selected partners.
  • Marketing purposes of Mamati Market.
  • Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
  • Protect, investigate and deter against fraudulent, unauthorized, or illegal activity.

 

  1. HOW DO YOU GET MY CONSENT?

By registering as a user, uploading and sharing content through the website, posting products (digital products), purchasing products, posting reviews, communicating with us through contact forms or our contact information, accepting the use of cookies by our website, and providing us with personal information to communicate with you, you consent to our collection, storage and use of your information on the terms contained in this privacy policy.  You agree to the use of cookies on our website when you give your acceptance through the pop-up window shown on the home page when you enter the website. You may withdraw your consent by sending us your request via the contact information or the contact page.

 

  1. HOW WE SHARE INFORMATION

The personal information of our customers and users is an essential and fundamental part of our business. Under no circumstances will we sell or share information with third parties that have not been previously authorized by the user or owner of the personal data. We share user information only and exclusively as described below.

Third-Party Service Providers. We use third-party services to perform certain functions on our behalf and through our website and services. Some of these services and procedures include processing payments (PayPal and Stripe), creating and hosting the website, sending emails, analyzing data (Google Analytics), creating ads (Facebook, Google), providing marketing services, and providing search results.

These third-party services and tools may have access to personal information needed to perform their functions but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy.

Business Transfers. In the event that Mamati Market creates, merges with, or is acquired by another entity, your information will most likely be transferred. Mamati Market will email you or place a prominent notice on our platform before your information becomes subject to another privacy policy.

Protection of Mamati Market and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and Conditions and other agreements, or protect the rights, property, or safety of Mamati Market, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Anonymous Information. Mamati Market uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the platform. We may also use aggregated anonymous information to provide information about the platform to potential business partners and other unaffiliated entities. This information is not personally identifiable.

Email Address. The email address you supply to us to receive our email communications will never be rented or sold to a third party.

 

  1. PROTECTING YOUR INFORMATION

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. If transactions are processed on the website, transaction information is transmitted to and from the website in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate purpose of knowing that information to provide products or services to you and those persons you have authorized to access such information.

Mamati Market follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Mamati Market receives it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while Mamati Market strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

 

  1. RIGHTS

Users who provide information through our platform, as data subjects and data owners, have the right to access, rectify, download or delete their information, as well as to restrict and object to specific processing of their information. While some of these rights apply generally, others apply only in certain limited circumstances. We describe these rights below:

  • Access and portability: to access and know what information is stored in our servers, you can send us your request through our contact information.
  • Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information.
  • Right to be informed: Users of our platform will be notified, upon request, about what data we collect, how it is used, how long it is retained, and whether it is shared with third parties.
  • Object: When we process your information based on our legitimate interests, as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate reasons to continue processing it or where it is necessary for legal reasons.
  • Revoke consent: Where you have previously given your consent, such as to allow us to process and store your personal information, you have the right to revoke your consent to the processing and storage of your data at any time. For example, you may withdraw your consent by updating your settings. In some instances, we may continue to process your information after you have withdrawn your consent if we have a legal basis for doing so or if your withdrawal of consent was limited to certain processing activities.
  • Complaint: If you wish to file a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users can exercise all these rights by contacting us through the contact information or the contact page.
  • Rights related to automated decision-making, including profiling: platform users may request that we provide a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.

Users or owners of the personal information they provide through the website may exercise these rights over their personal information at any time and without any limitation by sending us their request through our contact information.

 

  1. CHILDREN’S ONLINE PRIVACY PROTECTION

We comply with the GDPR (General Data Protection Regulation - European regulation) regarding the protection of the personal data of minors. We do not collect any information from anyone under 13 years of age. Our platform, products, and services are all directed to people who are at least 13 years old or older. If you become aware that your child has provided us with personal information, please contact us. Suppose we become aware that a child has provided us with personal information. In that case, we will take steps to delete that information, terminate that person’s account, and restrict access to that person.

 

  1. EDITING AND DELETING INFORMATION

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your data at any time. Please contact us through the contact information. To opt-out of Mamati Market emails, follow the instructions included in the email. Your request should be processed within 48 hours.

 

  1. THIRD PARTIES

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information Mamati Market collects from you. If you disclose your information to others, whether other users or suppliers on Mamati Market, different rules may apply to their use or disclosure of the information you disclose to them. Mamati Market does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Mamati Market is not responsible for other platforms’ privacy or security practices on the Internet, even those linked to or from the Mamati Market website. Mamati Market encourages you to ask questions before you disclose your personal information to others.

 

  1. CONTACT US

If you have questions or concerns about this Privacy Policy and the handling and security of your data, please contact us through our contact page or via the contact information below:

Mamati Market
Govert Flinckstraat 35c
1072 EC Amsterdam
the Netherlands.

(last update: May 31, 2021)

 

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